Thermal Printer Technical Support
We provide a comprehensive and fully integrated thermal printer technical support back up, including full field support. In addition, a qualified and experienced telephone ‘help-desk’ team is on hand to ensure peace of mind for all customers. You can get support with software integration, on and off-site training, hardware servicing or consumables advice. Many of our ‘blue-chip’ customers rely on us to ensure that production lines will not be interrupted by a shortage of labels, or a failure of hard or software.
Continuous operation within any manufacturing or distribution business is guaranteed by loan machines/loan operators or even rapid turn-around off-site label production, should an urgent need arise.
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Thermal printer technical support !
One of the key areas covered by our helpful technical support service department is that covering back-up for thermal printers. Every Zebra label printing system supplied by Customark is supported by our comprehensive technical service organisation.
This enables us to offer a flexible approach that is tailored to meet your individual requirements, whether for occasional batch label producers or the critical just-in-time demand of busy multi-printer units.
We can supply Zebra machine spares for all printers that we support; these include Thermal Printheads and Circuit Boards right through to spare nip rollers and internal cables. All can be supplied to help keep your down-time to a minimum.
Alternatively, if you take a label printer service contract out with us all parts expect printheads (and their fittings) is covered under the 12-month fee. This does exclude printer misuse.
Our helpdesk offer two levels of support via our label printer service contracts:
- 4 by 4 (4 hour response and 4 hour fix or loan)
- 8 by 8 (8 hour response and 8 hour fix or loan)
Please contact our Help Desk Manager – Mark Totney to discuss contract prices on 01384 264700 or alternatively email sales@customark.co.uk
See what our clients have to say
21 October 2023.
Good price, easy to remove from the backing but sticks firm on the item it is attached to.
07 October 2023.
All goosd
01 October 2023.
All good
26 September 2023.
Good quality and value
10 September 2023.
Goods were as advertised and arrived on time
06 September 2023.
Exactly as expected - very pleased indeed
14 July 2023.
Arrived incredibly quickly. Exactly as ordered. Pleased with purchase.
13 July 2023.
Perfect top up for our fire alarm testing at work
05 July 2023.
First class comms and product. Will but of again without hesitaion
20 June 2023.
Very fast delivery and no problems.
13 June 2023.
Amazon prime delivery.
11 May 2023.
No issues encountered
29 April 2023.
fast delivery
12 April 2023.
As described, just about everything you need.
21 March 2023.
This seller is very quick to respond to any query with a very high level of customer service . They were also very swift to supply a replacement product when required. I highly recommend using this supplier. I would give 10 stars on here if i could .
25 February 2023.
Excellent service
21 January 2023.
Goods as described
04 January 2023.
Great service, Thanks!
04 January 2023.
Great service!
12 December 2022.
⭐️⭐️⭐️⭐️⭐️
28 November 2022.
very fast and good service
CONTACT US REGARDING Thermal Printer Technical Support
TEL: 01384 264700 | FAX: 01384 264729 | Email: Sales@customark.co.uk